Help Center

FAQ

Account

Why do I need an account?

What should I do if I forgot my password?

What if I typed the wrong email address?

Shipping

When will my order be processed?

How will my order be shipped?

Will I be charged with customs and taxes?

Is my order eligible for free shipping?

Return

How do I return an item?

Will shipping be covered for my returns?

What if the item(s) I received are defective/incorrect/damaged?

How long is the returns process?

When will I receive my refund?