Help Center

You can purchase on our website as a guest. However, it’s always advisable to have an account for your shopping.
It allows you to:
Check the status of your current order and the order history;
Contact Customer Service for general assistance;
Check your shipping and payment information;
Add an item to “My cart” so that you can purchase it in the future.
Manage your coupons
It is convenient for a registered member to make orders and access some features of the Website. Please register with updated personal information including your name, address, and a valid email address, and please ensure the information provided is accurate and up to date.

In case if you have forgotten your password, simply click on “Forgot my password”, and enter your email account. The automated system will send you an email immediately. Follow the instruction and you could reset your password.

Please contact us so we can change your email address. We can change your email address, name, and address but we cannot change your order.

We have some stocks local in USA/UK/DE/JP Warehouse,You can receive within 3-5 days if you in these countries! Other orders are handled and shipped out from our factory in China. Please allow extra time for your order to be pocessed during holidays and sale seasons. 

We processes orders between Monday and Friday. Orders will be processed within 2-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends. 

Please contact us if you do not receive tracking confirmation after 5 business days from the day you completed your payment.

We build our warehouse in US/UK/DE/JAPAN for some hot sell items,customers from these countries can get the packages direct from local warehouse,will cost 3-4 days. 

Other items we will ship from our factory in China directly.

We  ship to Worldwide by Hong  Kong Post airmail or China Post. Delivery Time is approx. 8-14  business days to  US/UK/AU destinations.

United States / United Kingdom / Australia: 8-14 business days
Canada /Ireland: 9-20 business days
Germany/France/Spain and other EU countries :15-25 business days
Other countries may take up to 3-5 weeks due to strict Custom Inspection

Items will be shipped out within 24 hours after your payment has been verified. (Weekends and Public  Holidays excluded.)

Please make sure your shipping address is correct. We will follow your address listed at the PayPal payment  for the shipment.

Other  Express Company(DHL/UPS/FEDEX/TNT/UPS) is available depend on your choose.

For shipping methods, please read here